Using a pool management company to manage the swimming pool at your residential development, condominium, apartment complex, or hotel is an excellent idea. A good pool management services company can relieve the property manager from the time consuming hassle of managing the pool and can usually do a better job of staffing, maintenance, and keeping the pool safe for users.
Before choosing a pool management company to assume the operation of your pool, make sure that they are a good fit an offer the services you need. Do you only need the pool management company to handle cleaning and maintenance of the pool or do you need them to provide lifeguards and other staff? Does the pool management company handle opening the pool in the spring and closing it in the fall?
Ask about their policies for hiring and training lifeguards and other staff. Do they do background checks? What certifications are lifeguards required to have? Find out how chemicals and other supplies are treated. Are they included in the contract price or charged separately? Does the pool management company handle larger pool repairs such as replacing pumps or repairing filters? If not, who will be responsible for arranging the repairs and how will billing be set up?
Ask for and follow up on references. Talk to other property managers about their experience with this pool management company. Were they satisfied with the services? Do they still use this company?
Finally, ask for proof of sufficient liability coverage. In the event of an accident, the pool management company should bear the majority of the responsibility but if they are under insured, the injured party will look to the owners of the facility for damages.
